(Only attended in Spanish, English and Português)
(You can use an online translator like DeepL)
Please enter this email address manually.
As our email is a response to yours, the chances of it ending up in the SPAM folder are reduced (something very frequent, and discouraging after useless work, until this measure is taken).
Shipping costs are reasonable, based on weight and volume, but you may use your own carrier if they offer a better price or if your consignment is being sent to a distant country and/or takes up less than 1 m³. Calculating the volume and shipping cost takes time, particularly when we are at peak workload, so we ask that you value our time as much as your own.
All parts are handmade to order by highly skilled artisans (there are no automated processes or robots) once payment has been received.
We specialise in composite parts; we are not online shop developers (who outsource and do not have their own manufacturing facility), so implementing a ‘shopping basket’ system to dispatch parts – which are typically bulky – to every continent in the world is simply beyond our capabilities. Nor are we international carriers of bulky goods, and we rely on such services. Sanctioned countries to which we cannot ship (2026): North Korea, Cuba, Russia, Syria, Venezuela, Iran and, due to the violation of Ukraine’s territorial integrity: Crimea, Donetsk and Luhansk.
We will NOT ask you for any payment details (card or bank account). Payment will be made by bank transfer to our account once we have sent you, via email, the exact quotation including VAT (where applicable) and delivery costs. Customs charges (if you are based outside the EU) and your country’s import duties will be charged to you in your country.
Bank transfers in Euros ONLY, with ALL bank charges payable by you.
It is VERY IMPORTANT that you add our Email to your safe senders list.
By placing an order with us and making payment, you are committed to the following General terms and conditions who declares to have read.
It is important that you indicate ALL these points, necessary to admit, manufacture, prepare, ship or deliver your order:
| SUBJECT: | Write: "Parts order Brand X, Model X, Version X" (Please include the Brand, Model and Version. Do not write the entire subject line in CAPITAL LETTERS to reduce the risk of the email ending up in a Junk or Spam folder). |
| Message body: | Write each and every one of the following items. (If you number them, as we do, from Point 1 to 11 IN CAPITAL LETTERS, it makes our job easier). Thank you for your help. |
| 0 | Customer number. If available and known. If you do not have one, leave blank. |
| 1 | Tax Identification Number for the invoice. |
| 2 | Name and Surname or Company Name. We sell to both private individuals and professionals. |
| 3 | Billing address: Street and number. |
| 4 | Billing address: ZIP code. Postal code. |
| 5 | Billing address: Location. City. |
| 6 | Billing address: Province. |
| 7 | Billing address: Country. |
| 8 | Prefix + Fixed telephone. |
| 9 | Prefix + Mobile phone. |
| 10 | Contact person. |
| 11 | Shipping address. (Only if different from billing address): Name, Street and number, Town, Province, Postcode and Country. |
| 12 | Quantity - Reference - Description - Part 1. Copy and paste from the web. |
| 13 | Quantity - Reference - Description - Part 2. Copy and paste from the web. |
| 14 | Quantity - Reference - Description - Part 3... Copy and paste from the web... |
| 15 | Remarks / Notes |
Thank you very much for your help.
VERY IMPORTANT, BUT ONLY FOR THE UNITED KINGDOM:
Since BREXIT, ONLY UK businesses that, in addition to having a valid VAT number, have obtained their EORI registration can import from the EU. (The EORI number is the VAT number itself, followed by three zeros).
This EORI number should be verifiable at: Check EORI number
Of course, the VAT number should also be verifiable at: Check VAT number
As private individuals (and even many small companies) do not have EORI, since BREXIT, our transporter can no longer make the formalities on behalf of the customer, if the material is not invoiced and received in the name of an EORI-registered company.
Conclusion: Because of the foolishness of UK politicians and legislators, we can directly ship material to private customers almost everywhere in the world, except internationally sanctioned countries and the UK.
SOLUTION 1: The simplest option is for a friend’s company or your trusted repair shop, WHICH MUST HAVE VALID REGISTRATION NUMBERS, to process the order on your behalf. We will then send the goods to the address of your friend’s company or your trusted repair shop, and our carrier, once authorised by them, will handle ALL customs formalities on their behalf.
SOLUTION 2: Your own carrier or MSE International Freight: If you are unable to provide valid VAT and EORI numbers, MSE International Freight (specialising in the automotive sector) offers a transport and Customs clearance service to the United Kingdom (ALWAYS AFTER you have paid us for the parts in your order, we have manufactured them, and we have informed you of the final volume and weight of the parcel or pallet, as well as the exact collection address and timetable). We will issue you with an “EX-Works Cambre, La Coruña, SPAIN” invoice WITHOUT VAT, and you will arrange the transport and Customs clearance either through your own carrier or with MSE International Freight if you do not have a trusted carrier. We have no affiliation with MSE International Freight, although they have very kindly offered to assist with import arrangements for interested customers in the UK Post-Brexit.
WE ARE UNABLE TO QUOTE FOR THESE TRANSPORT AND CUSTOMS COSTS, YOU WILL NEED TO CONSULT THEM DIRECTLY.
SOLUTION 3 (Tax Free): We will issue you with an invoice INCLUDING VAT and you can come and collect your order from our factory; whilst you’re here, you can enjoy a few days’ holiday in Spain and/or Portugal (just 108 miles to the South). As the goods are leaving the European Union, you will be able to reclaim the VAT you have paid. VERY IMPORTANT: You must carry all Tax Free items in your hand luggage, they cannot be checked in, as the large size of our products often means they are rejected by the airline. See further details at: Travel Tax Free.
Non-EU tourists (those resident outside the European Union) can claim a VAT refund on their purchases through the Tax Free scheme. This benefit applies provided that the items are for personal use and are taken out of the EU within the following 3 months.
www.RallyBodyKits.com
